Payment Policy

About Credit/Debit Card

Under this customer standard, transactions are denominated in USD, with secure checkout accepting Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover as available for the order.

To make the process transparent, shopify and authorized payment providers encrypt and process payment information; Touchland does not retain a complete card number or card security code. An issuer may authorize, decline, hold, or request verification according to its own rules.

As a practical matter, billing and contact records must be complete and truthful. Failed authorization or a material fraud concern can lead to review or cancellation; taxes are assessed at checkout according to applicable law.

For dependable support, we send an approved credit to the payment method used for purchase, after which banks and card issuers usually require 5-10 business days to display it.

Payment assistance: support@thetouchland.shop or 3186209640, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: Touchland
Contact email: support@thetouchland.shop
Phone: 3186209640
Physical address: 1460 Hunter Ct, Troy, Ohio, 45373, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)